.magic-concierge {
  --mascot-gold: #caa96b;
  --mascot-ivory: #e9e1cf;
  --mascot-dark: #090d0c;
  position: fixed;
  z-index: 66;
  right: clamp(12px, 2vw, 28px);
  bottom: clamp(14px, 2vw, 28px);
  width: clamp(118px, 10vw, 168px);
  pointer-events: none;
  transform-origin: 50% 100%;
  filter: drop-shadow(0 18px 30px rgba(0, 0, 0, .54));
  isolation: isolate;
}

@media (min-width: 801px) {
  .scroll-cue {
    right: calc(clamp(12px, 2vw, 28px) + clamp(118px, 10vw, 168px) + 32px);
  }
}

.magic-concierge[hidden] { display: none !important; }
body.auth-lock .magic-concierge { opacity: 0; visibility: hidden; }

html.magic-concierge-chat-open,
body.magic-concierge-chat-open {
  overflow: hidden !important;
  overscroll-behavior: none !important;
}

.magic-concierge__figure {
  position: relative;
  z-index: 3;
  display: block;
  width: 100%;
  padding: 0;
  color: inherit;
  background: transparent;
  border: 0;
  outline: none;
  cursor: pointer;
  pointer-events: auto;
  transform-origin: 52% 94%;
}

.magic-concierge__figure:focus-visible {
  filter: drop-shadow(0 0 10px rgba(202, 169, 107, .78));
}

.magic-concierge__gender-switch {
  position: relative;
  z-index: 1;
  padding: 0;
  border: 0;
  cursor: pointer;
  pointer-events: auto;
  transition: opacity .2s ease, transform .2s ease, filter .2s ease;
  font: 700 19px/1 Georgia, "Times New Roman", serif;
}

.magic-concierge__gender-switch:hover,
.magic-concierge__gender-switch:focus-visible {
  filter: brightness(1.1);
  outline: 2px solid rgba(242, 218, 163, .62);
  outline-offset: 2px;
  transform: translateY(-1px) scale(1.05);
}

.magic-concierge__gender-switch:disabled {
  cursor: wait;
}

.magic-concierge.is-switching .magic-concierge__gender-switch {
  opacity: .82;
  pointer-events: none;
  animation: magic-concierge-switch-button .74s linear infinite;
}

.magic-concierge__image {
  display: block;
  width: 100%;
  height: auto;
  user-select: none;
}

.magic-concierge__image {
  transition: opacity .16s ease, transform .24s cubic-bezier(.2, .8, .2, 1);
}

.magic-concierge__image--idle {
  position: relative;
  z-index: 2;
  opacity: 1;
  animation: magic-concierge-idle 4.8s ease-in-out infinite;
}

.magic-concierge__image--hover {
  position: absolute;
  z-index: 3;
  inset: 0;
  opacity: 0;
  transform: translateY(3px) scale(.985);
}

.magic-concierge.is-greeting.is-hover-ready .magic-concierge__image--idle {
  opacity: 0;
}

.magic-concierge.is-greeting.is-hover-ready .magic-concierge__image--hover {
  opacity: 1;
  transform: translateY(0) scale(1);
}

.magic-concierge__warp {
  position: absolute;
  z-index: 4;
  inset: 0;
  display: block;
  width: 100%;
  height: auto;
  pointer-events: none;
  filter: drop-shadow(0 12px 24px rgba(0, 0, 0, .56));
}

.magic-concierge__warp[hidden] { display: none !important; }
.magic-concierge.is-warping .magic-concierge__figure { opacity: 0; }

.magic-concierge__spark {
  position: absolute;
  z-index: 4;
  left: 4%;
  top: 48%;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  opacity: 0;
  background: #fff6c8;
  box-shadow:
    0 0 8px 3px rgba(255, 231, 151, .9),
    18px -14px 0 -3px var(--mascot-gold),
    31px 4px 0 -4px var(--mascot-ivory),
    12px 18px 0 -4px var(--mascot-gold);
}

.magic-concierge__bubble {
  position: absolute;
  z-index: 5;
  right: calc(100% - 16px);
  bottom: 58%;
  width: min(220px, 54vw);
  margin: 0;
  padding: 11px 13px;
  color: var(--mascot-ivory);
  background: rgba(9, 13, 12, .92);
  border: 1px solid rgba(202, 169, 107, .5);
  box-shadow: 0 18px 50px rgba(0, 0, 0, .42);
  backdrop-filter: blur(12px);
  font-family: "Noto Serif SC", serif;
  font-size: 12px;
  line-height: 1.7;
  letter-spacing: .03em;
  opacity: 0;
  transform: translate3d(8px, 7px, 0);
  transition: opacity .2s ease, transform .2s ease;
  pointer-events: none;
}

.magic-concierge__bubble::after {
  content: "";
  position: absolute;
  right: -6px;
  bottom: 18px;
  width: 10px;
  height: 10px;
  background: inherit;
  border-top: 1px solid rgba(202, 169, 107, .5);
  border-right: 1px solid rgba(202, 169, 107, .5);
  transform: rotate(45deg);
}

.magic-concierge.is-welcoming .magic-concierge__bubble {
  opacity: 1;
  transform: translate3d(0, 0, 0);
}

.magic-concierge.is-chat-open .magic-concierge__bubble {
  opacity: 0;
  transform: translate3d(8px, 7px, 0);
}

.magic-concierge__chat {
  position: fixed;
  z-index: 8;
  right: calc(clamp(12px, 2vw, 28px) + clamp(118px, 10vw, 168px) - 18px);
  bottom: clamp(14px, 2vw, 28px);
  display: grid;
  width: min(430px, calc(100vw - 32px));
  max-height: min(600px, calc(100vh - 36px));
  overflow: hidden;
  overscroll-behavior: contain;
  color: #eee6d7;
  background:
    radial-gradient(circle at 12% 0%, rgba(202, 169, 107, .16), transparent 38%),
    linear-gradient(155deg, rgba(16, 22, 20, .985), rgba(6, 10, 9, .985));
  border: 1px solid rgba(202, 169, 107, .55);
  border-radius: 20px 20px 7px 20px;
  box-shadow: 0 28px 80px rgba(0, 0, 0, .68), inset 0 1px rgba(255, 255, 255, .035);
  backdrop-filter: blur(20px);
  font-family: "Noto Serif SC", "Microsoft YaHei", serif;
  pointer-events: auto;
  animation: magic-concierge-chat-in .22s ease-out both;
}

.magic-concierge__chat[hidden] { display: none !important; }

.magic-concierge__chat-header {
  display: grid;
  grid-template-columns: 38px 1fr 34px;
  align-items: center;
  gap: 11px;
  padding: 16px 16px 14px;
  border-bottom: 1px solid rgba(202, 169, 107, .2);
}

.magic-concierge__chat-mark {
  display: grid;
  width: 36px;
  height: 36px;
  place-items: center;
  color: #17130c;
  background: linear-gradient(145deg, #f0d79c, #b98c49);
  border-radius: 50%;
  box-shadow: 0 0 22px rgba(202, 169, 107, .3);
  font-size: 18px;
}

.magic-concierge__chat-header strong,
.magic-concierge__chat-header small {
  display: block;
}

.magic-concierge__chat-header strong {
  color: #f2e7d2;
  font-size: 17px;
  letter-spacing: .08em;
}

.magic-concierge__chat-header small {
  margin-top: 3px;
  color: #8f9a92;
  font-size: 11px;
  letter-spacing: .12em;
}

.magic-concierge__close {
  display: grid;
  width: 32px;
  height: 32px;
  padding: 0;
  place-items: center;
  color: #b9b2a6;
  background: transparent;
  border: 1px solid transparent;
  border-radius: 50%;
  cursor: pointer;
  font: 22px/1 Arial, sans-serif;
}

.magic-concierge__close:hover,
.magic-concierge__close:focus-visible {
  color: #f4e6c9;
  background: rgba(202, 169, 107, .1);
  border-color: rgba(202, 169, 107, .28);
  outline: none;
}

.magic-concierge__messages {
  min-height: 196px;
  max-height: min(316px, 42vh);
  padding: 17px 16px 12px;
  overflow: auto;
  overscroll-behavior: contain;
  scrollbar-color: rgba(202, 169, 107, .46) transparent;
  scrollbar-width: thin;
}

.magic-concierge__message {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  margin: 0 0 13px;
  animation: magic-concierge-message-in .2s ease-out both;
}

.magic-concierge__message.is-user { align-items: flex-end; }

.magic-concierge__message p {
  max-width: 88%;
  margin: 0;
  padding: 11px 13px;
  color: #ddd8cd;
  background: rgba(255, 255, 255, .055);
  border: 1px solid rgba(255, 255, 255, .07);
  border-radius: 4px 14px 14px 14px;
  font-size: 13px;
  line-height: 1.8;
  letter-spacing: .025em;
  white-space: pre-line;
}

.magic-concierge__message.is-user p {
  color: #17130d;
  background: linear-gradient(145deg, #dfc384, #b98e50);
  border-color: rgba(255, 235, 190, .32);
  border-radius: 14px 4px 14px 14px;
}

.magic-concierge__action {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  margin-top: 7px;
  padding: 0 13px;
  color: #ead7ad;
  background: rgba(202, 169, 107, .08);
  border: 1px solid rgba(202, 169, 107, .38);
  border-radius: 999px;
  text-decoration: none;
  font-size: 12px;
  letter-spacing: .04em;
}

.magic-concierge__action::after {
  content: "→";
  margin-left: 7px;
}

.magic-concierge__action:hover,
.magic-concierge__action:focus-visible {
  color: #fff0cd;
  background: rgba(202, 169, 107, .16);
  outline: none;
}

.magic-concierge__quick {
  display: flex;
  gap: 8px;
  padding: 10px 16px 12px;
  overflow-x: auto;
  overflow-y: hidden;
  overscroll-behavior-inline: contain;
  -webkit-overflow-scrolling: touch;
  touch-action: pan-x;
  border-top: 1px solid rgba(202, 169, 107, .12);
  cursor: grab;
  scrollbar-color: rgba(202, 169, 107, .48) transparent;
  scrollbar-width: thin;
}

.magic-concierge__quick:focus-visible {
  outline: 1px solid rgba(202, 169, 107, .42);
  outline-offset: -2px;
}

.magic-concierge__quick.is-dragging {
  cursor: grabbing;
  user-select: none;
}

.magic-concierge__quick::-webkit-scrollbar { height: 5px; }
.magic-concierge__quick::-webkit-scrollbar-track { background: transparent; }
.magic-concierge__quick::-webkit-scrollbar-thumb {
  background: rgba(202, 169, 107, .48);
  border-radius: 999px;
}

.magic-concierge__quick button {
  flex: 0 0 auto;
  min-height: 32px;
  padding: 0 11px;
  color: #cfc4af;
  background: rgba(255, 255, 255, .035);
  border: 1px solid rgba(202, 169, 107, .22);
  border-radius: 999px;
  cursor: inherit;
  font: 11px/1.2 "Noto Serif SC", "Microsoft YaHei", serif;
  white-space: nowrap;
}

.magic-concierge__quick button:hover,
.magic-concierge__quick button:focus-visible {
  color: #f2dfb8;
  background: rgba(202, 169, 107, .11);
  border-color: rgba(202, 169, 107, .5);
  outline: none;
}

.magic-concierge__form {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 9px;
  padding: 12px 14px 14px;
  background: rgba(0, 0, 0, .22);
  border-top: 1px solid rgba(202, 169, 107, .16);
}

.magic-concierge__input {
  min-width: 0;
  height: 42px;
  box-sizing: border-box;
  padding: 0 13px;
  color: #eee8dd;
  background: rgba(255, 255, 255, .055);
  border: 1px solid rgba(202, 169, 107, .25);
  border-radius: 9px;
  outline: none;
  font: 13px/1.2 "Noto Serif SC", "Microsoft YaHei", serif;
}

.magic-concierge__input::placeholder { color: #747d77; }

.magic-concierge__input:focus {
  border-color: rgba(225, 195, 131, .72);
  box-shadow: 0 0 0 3px rgba(202, 169, 107, .09);
}

.magic-concierge__send {
  height: 42px;
  padding: 0 16px;
  color: #18130c;
  background: linear-gradient(145deg, #e5cb90, #b88b4c);
  border: 0;
  border-radius: 9px;
  cursor: pointer;
  font: 700 13px/1 "Noto Serif SC", "Microsoft YaHei", serif;
  letter-spacing: .08em;
}

.magic-concierge__send:hover,
.magic-concierge__send:focus-visible {
  filter: brightness(1.08);
  outline: 1px solid rgba(255, 239, 196, .65);
  outline-offset: 2px;
}

.magic-concierge.is-arriving {
  animation: none;
}

.magic-concierge.is-following {
  animation: none;
}

.magic-concierge.is-arriving .magic-concierge__bubble {
  animation: magic-concierge-bubble-arrive .34s ease-out 1.02s both;
}

.magic-concierge.is-greeting .magic-concierge__bubble {
  opacity: 1;
  transform: translate3d(0, 0, 0);
}

.magic-concierge.is-greeting .magic-concierge__figure {
  animation: magic-concierge-greet .9s cubic-bezier(.2, .8, .2, 1) both;
}

.magic-concierge.is-greeting .magic-concierge__spark {
  animation: magic-concierge-spark .82s ease-out both;
}

@keyframes magic-concierge-idle {
  0%, 100% { transform: translateY(0) rotate(0); }
  50% { transform: translateY(-5px) rotate(.6deg); }
}

@keyframes magic-concierge-bubble-arrive {
  0% { opacity: 0; transform: translate3d(12px, 8px, 0); }
  100% { opacity: 1; transform: translate3d(0, 0, 0); }
}

@keyframes magic-concierge-greet {
  0%, 100% { transform: translateY(0) rotate(0) scale(1); }
  30% { transform: translateY(-11px) rotate(-2.8deg) scale(1.025); }
  58% { transform: translateY(-5px) rotate(1.6deg) scale(1.015); }
}

@keyframes magic-concierge-spark {
  0% { opacity: 0; transform: scale(.1) rotate(0); }
  34% { opacity: 1; transform: scale(1.2) rotate(45deg); }
  100% { opacity: 0; transform: scale(1.8) rotate(130deg); }
}

@keyframes magic-concierge-switch-button {
  0% { transform: rotate(0) scale(.92); }
  50% { transform: rotate(180deg) scale(1.04); }
  100% { transform: rotate(360deg) scale(.92); }
}

@keyframes magic-concierge-chat-in {
  0% { opacity: 0; transform: translate3d(12px, 10px, 0) scale(.985); }
  100% { opacity: 1; transform: translate3d(0, 0, 0) scale(1); }
}

@keyframes magic-concierge-message-in {
  0% { opacity: 0; transform: translateY(5px); }
  100% { opacity: 1; transform: translateY(0); }
}

@media (max-width: 800px) {
  .magic-concierge {
    right: 7px;
    bottom: 82px;
    width: 102px;
  }

  .magic-concierge__bubble {
    right: calc(100% - 10px);
    bottom: 62%;
    width: min(180px, 56vw);
    padding: 9px 11px;
    font-size: 11px;
  }

  .magic-concierge__chat {
    right: 8px;
    bottom: 194px;
    width: calc(100vw - 16px);
    max-height: calc(100vh - 210px);
    border-radius: 16px;
  }

  .magic-concierge__messages {
    min-height: 132px;
    max-height: min(250px, 34vh);
  }
}

@media (prefers-reduced-motion: reduce) {
  .magic-concierge,
  .magic-concierge *,
  .magic-concierge *::before,
  .magic-concierge *::after {
    animation-duration: .01ms !important;
    animation-iteration-count: 1 !important;
    scroll-behavior: auto !important;
  }
}